Purchased and managed over $1 Billion of digital media in the past 20 years.
Amazon
Want to maximize sales on Amazon?
Or get your products to the top?
We’d love to do it for you - A to Z.
Our expertise lies in the full suite of services to drive sales for your products on Amazon. You make them; we’ll make ‘em soar on Amazon. Tag team.
Amazon Full Account Management
End-to-End Amazon Account Management for Maximum Growth and Profitability
Managing an Amazon business is complex, but with our Full Amazon Account Management Service, we handle every aspect of your Amazon store so you can focus on scaling your brand. From inventory management to advertising, customer support, finance, reimbursements, creative, and compliance, we take care of it all.
Inventory Management: Avoid stock-outs, minimize fees, and optimize your logistics. Our custom inventory forecasting tools ensure that your supply chain is efficient; and we can handle supplier communication, order placements, and FBA shipments.
Catalog & Seller Support Management: We monitor your account and listing health daily, fix issues, and liaise with Amazon Seller Support. From suppressions to account suspensions, we proactively manage everything to keep your account running smoothly.
Profit Clarity Reporting: Get customized weekly and monthly profit and loss reports at the account, product, and advertising levels. We provide insights into your true profitability, the effectiveness of your ad spend, and recommendations for improving your bottom line.
Amazon PPC Management: We develop and execute a data-driven Amazon PPC strategy to drive growth. With constant optimization, performance tracking, and ongoing testing, we ensure your advertising spend yields the highest possible ROI.
Proactive Amazon Reimbursements: We proactively identify and claim reimbursements for lost, damaged, or overcharged inventory. We manage the entire process with Amazon, so you can recover the money you’re owed with minimal effort.
Customer Service Management: Our team is fully trained on your brand and products, providing top-notch customer support on Amazon. We handle customer messages, reviews, and feedback, ensuring a seamless experience and preventing returns.
With our Full Amazon Account Management Service, you get a dedicated team that works tirelessly to grow and protect your business. Whether it's increasing profitability, improving account health, or optimizing your ad strategy, we've got you covered from start to finish.
A La Carte Amazon Services
In addition to Full Account Management, Forest can also help you with specific areas.
Profit & Logistics Optimization
Maximize Profits and Streamline Operations with Our Profit and Logistics Optimization Service
Navigating the complexities of Amazon’s marketplace requires a comprehensive approach to both financial and logistical management. Our Profit and Logistics Optimization Service offers an all-in-one solution designed to keep your stock levels optimal, reduce costs, and provide clear visibility into your profitability.
Comprehensive Inventory Management: Avoid stock-outs and unexpected fees with our custom-built-for-you Inventory Forecasting Tool. We ensure you’re always prepared for seasonal demand and fluctuations, helping you maintain optimal stock levels and avoid costly errors. We also help you navigate Amazon’s insane new fee stack (fees for too little inventory, fees for too much inventory, aged inventory fees, inbound placement fees, updated storage allocation, and so on). We update the Tool weekly based on real-time data and changes to your situation.
Expert Logistics Optimization: Get tailored recommendations on 3PL and freight forwarding solutions in the USA, UK, and Europe. We help you streamline your supply chain and logistics to keep costs low and efficiency high.
Detailed Profit & Loss Reporting: Unlock a complete view of your financial health with our detailed weekly and monthly P&L reports. We cover all aspects, from account and product levels to advertising performance, giving you a thorough understanding of your profitability.
In-Depth Cost Tracking: Beyond Amazon fees, we integrate your COGs and any external expenses you want included, providing a 360° view of your true costs. This helps you make informed decisions about your spending and profitability.
Advertising Profitability Insights: Analyze the effectiveness of your ad campaigns with insights into their return on investment.
Impact of Storage & Returns: Understand how storage fees and returns affect your bottom line. Our reports offer actionable insights to help you address these factors and improve your financial outcomes.
Custom Recommendations: Receive personalized strategies for reducing costs, enhancing margins, and boosting overall profitability. Our expert recommendations are tailored to your unique business needs.
We can also liaise with suppliers and 3PLs, submit orders and create FBA shipment plans if needed. The service is fully customizable.
Let us handle the intricacies of inventory management, logistics, and financial reporting so you can focus on growing your Amazon business with proper visibility, correct and actionable numbers, and confidence.
Amazon Account Health & Seller Support
Keep Your Amazon Listings Healthy and Profitable with Our Catalog Management & Seller Support Service
Managing an Amazon account can be complex, but our daily Catalog Management & Seller Support Service ensures your account runs smoothly, allowing you to focus on scaling your business. We provide hands-on support to monitor and maintain all aspects of your account and listing health, so you can avoid costly disruptions. Our service includes:
Daily Account Health Monitoring: Stay on top of performance metrics and prevent account suspension by proactively managing compliance issues.
Listing Maintenance: We monitor and update your product listings to ensure they meet Amazon’s ever-changing standards, enhancing visibility and sales potential.
Issue Resolution: Whether it’s fixing suppressed listings, removing policy violations, or dealing with unexpected account problems, we act quickly to resolve issues and protect your revenue.
Direct Seller Support Liaison: We handle all communication with Amazon Seller Support on your behalf, ensuring faster issue resolution and less downtime.
Ongoing Health Checks: Regular reviews of your account to identify potential risks and address them before they impact your business.
You can rest assured that your Amazon account is in good hands, staying compliant and optimized for success.
Crisis Management & Troubleshooting
When your Amazon account faces unexpected issues, you need fast and effective solutions. Our Crisis Management & Troubleshooting services provide expert support to get your business back on track and prevent future disruptions.
Our team includes senior ex-Amazonians, and has extensive experience with many types of account and listing violations.
We will only take your case if we believe we have a high chance of successfully resolving the issue.
Services are customized to your needs and include (but are not limited to):
Amazon Listing Reinstatements: From a deactivated ASIN to a yanked listing, we can help get them reinstated swiftly.
Brand Name Changes, Catalog Issues, and More: From brand name updates to catalog corrections, we can handle it all.
UPC to GS1 Barcode Change Service: Need to update your product barcodes to GS1? We offer a seamless service to handle the conversion for you.
Paid Advertising
Maximize Your ROI with Expert Amazon PPC Management
Managing Amazon’s paid advertising system can be complex, but our Amazon PPC Management Service takes the guesswork out of it. We offer total management of your advertising strategy, ensuring that every ad dollar you spend works to drive growth and profitability for your business.
Custom Advertising Strategy: Our team develops a tailored PPC strategy based on your unique goals, product category, and target audience. We manage Sponsored Products, Sponsored Brands, and Sponsored Display ads to get the most out of your budget.
Data-Driven Optimization: We constantly monitor campaign performance, adjusting bids, keywords, and targeting to maximize your ROI. Our optimization process is powered by data insights, helping you stay ahead of the competition.
Comprehensive Performance Reporting: Get clear, detailed reports on ad spend, conversions, ACOS, and overall advertising performance. We break down the numbers so you know exactly how your campaigns are contributing to your growth.
Budget Management: We keep a close eye on your ad spend to ensure it aligns with your goals while minimizing wasted spend. Our team helps you find the perfect balance between cost efficiency and high impact.
Ongoing Testing and Scaling: We continuously test new strategies, ad formats, and keywords to find what works best for your brand. Once we find winning tactics, we scale your campaigns to drive even greater results.
Let us handle the complexities of Amazon PPC so you can focus on growing your business while watching your advertising investment pay off.
Amazon Customer Service management
Enhance Customer Satisfaction with Our Amazon Customer Service Management
Delivering exceptional customer service on Amazon can be challenging, but our Customer Service Management ensures that every interaction with your customers is handled professionally and efficiently. We take the time to fully train our team on your brand and products, so we can provide a seamless experience that reflects your brand’s values.
Daily Account Monitoring: We check your Amazon account for customer messages daily and respond promptly with proactive solutions to prevent returns and ensure a positive customer experience.
Review and Feedback Management: We monitor and respond to customer reviews, maintaining your brand’s reputation while gathering valuable feedback to share with you.
Customer Health Monitoring: Our team tracks the health of your customer interactions and reports any trends, issues, or suggestions to help you improve your service and products.
Tailored Service: The scope of our customer service support adapts to your brand's specific needs—whether you have a large SKU range, complex products, or operate in a challenging category. We customize our service to suit your business.
Since customer service needs vary significantly, we offer this as a bolt-on to our other services or as part of our full account management package, giving you flexibility and comprehensive support across the board.
Proactive Reimbursements
Recover Lost Profits with Our Proactive Amazon Reimbursements Service
Amazon often makes mistakes with inventory, lost shipments, or damaged products—but you shouldn’t have to bear those costs. Our Proactive Amazon Reimbursements Service is designed to ensure you recover every dollar you're owed, without the hassle of managing claims yourself.
Complete Claim Management: We handle the entire reimbursement process from start to finish. Our team proactively identifies eligible claims, opens cases with Amazon, provides necessary documentation, and follows up until the reimbursement is received.
Proven Results, No Upfront Costs: Our fee is 20% of the reimbursements we successfully claim on your behalf—no fees for reimbursements that Amazon credits proactively. You only pay when we secure funds you’re rightfully owed.
Seamless Coordination: If additional documentation is required (such as packing slips or proof of delivery), we’ll coordinate directly with you to ensure smooth and timely processing of claims.
Maximized Recoveries: We don’t leave money on the table. From lost and damaged inventory to overcharges and discrepancies, our team works diligently to recover funds that can make a real difference to your bottom line.
Available as a bolt-on to our existing services, this proactive approach helps you reclaim what’s yours with zero stress. Let us handle the back-and-forth with Amazon so you can focus on growing your business.
External traffic - influencer services
External Traffic sources are highly valued by Amazon, and change rapidly in the overall online marketing universe. Every campaign and channel is unique and custom. Contact us directly to determine which external traffic sources may be a fit for your business.
Affiliate Services
Amazon Affiliate Platform Management
Expand your reach and increase sales with our Amazon Influencer Services. We connect you with content creators integrated into Amazon's affiliate referral program to help showcase your products to a broader audience. With our hands-on management, you’ll get maximum exposure and impactful content without the hassle.
Influencer Outreach & Partnerships: We handle influencer outreach on affiliate platforms, identify creators who align with your brand, and negotiate collaborations to get your products in front of the right audience.
Product Sampling & Coordination: We manage the logistics of sending samples to influencers, ensuring they have everything they need to create authentic and engaging content.
Content Creation & Tracking: Our team monitors and tracks influencer content, following up to ensure deliverables are on time and meet quality standards. We also evaluate the impact of each piece, helping you understand what drives the best results.
Campaign Reporting: Get insights on influencer performance, reach, and ROI so you can see the value added to your brand with every collaboration.
With our Amazon Influencer Services, you can build brand credibility, drive traffic, and boost sales through trusted voices that resonate with your target customers.
Contact us to explore how we can create a customized Amazon management and growth plan for you
Under Construction
New site launching shortly, here’s a quick list of services in the meantime
Direct Response
Media Buying
You’ve built the vehicle - media buying is the gas. Whether it’s a Honda or Ferrari, boat, airplane, or tractor, each require an extremely data driven, channel savvy, individualized media buying strategy and tactics. Spending your precious budget in a Darwinianly competitive online universe is a big step, and one which can put you in the red very quickly if every buy isn’t hyper ROI driven and monitored throughout every day by expert ad ops with deep channel expertise and connections. We treat every campaign as its own ecosystem - learning from, and connected to the whole, but each a business in and of itself.
Display Advertising
Display is perhaps the grandfathered bedrock of online marketing. Ahhh banners. You know them. You ignore them every day. Though rarely you may click one. So what inspires you to click? (We have some ideas...)
The advancements of today’s programmatic and targeting/retargeting options are immense. We tap into vast big data and trading desk gurus - and, we can also simply run a good old fashion direct campaign on the right publisher which gets you the most volume and revenue. You tell us the goals, we’ll build and execute your custom strategy.
We are tapped into seats on every major exchange and bring you complete flexibility without volume minimums or requirements. Whether you want to A/B test small, or blow out as large and fast as possible within your parameters, we’ll make it happen.
Email Marketing
For the past 20 years email marketing has been the highest generator of ROI across all marketing channels - and it remains so today.
Email is one of the few vehicles through which a product can effectuate hundreds of sales at the push of a button (the “drop email” button.) We recommend including email marketing at the forefront of pretty much any marketing strategy.
We have over 100 Million deeply profiled and targetable US consumers in our email marketing network. Whether you want to granulary target a niche business category, or reach the broadest range of a general demographic, our lists and targeting capabilities bring you a la carte options.
Full-Service Management
Email Strategy creation
Continuous A/B testing
Email Audit & Analysis
Creative / Production Services
ESP Evaluation and Selection
SEO
We take a user focused approach to increase your organic traffic and brand visibility.
We will create short and long term customizations catered specifically to your business goals.
We live deep in Google’s best practices, consistently keeping up with everything that is known to perform.
Core SEO Services
Tech & Structure Review
How your site appears to Search Engines is perhaps as important as how it appears to your users. However your site is built, we work with the full gamut of languages and platforms to ensure your code, CMS, and entire structure is fully optimized.
Original Content Strategy
Ongoing original content creation is paramount to maintaining Search Engine favor and ranking. There’s a very broad range of ways to achieve this - including low cost and minimal resource options that are highly effective. We’ll work with you to build your content strategy, and can bring all necessary resources to the table such as exclusive content providers.
Search Visibility
There are numerous special features and third party profiles built into Google Search which can influence and increase your ranking. For example - Local Search, Instant Answers, Knowledge Graph, and Rich Snippets. We’ll capitalize on these to bring you maximum search visibility.
Full Service Reporting
We’ll give you comprehensive reporting with detailed data on keyword ranking, organic search, traffic patterns, conversions, revenue, site index, crawl stats, and more.
Inbound Link Promotion
Inbound links can be a powerful rank booster, but must be done correctly, or your risk penalties. We take a content marketing / PR approach to build out an extremely tailored, hand built, inbound link network for you.
SEM
Paid Search is perhaps the most harmonic enactment of the golden mantra The Right Offer in front of The Right Person at The Right Time. (Amazon may be tied for first place here, actually…) SEM skill comes in building scale. A highly data driven approach is fundamental. We are continuously unearthing and cultivating an ever-growing list of terms, categories, and longtail correlations for you, as we continue to process data based on response. We have unique tools and techniques to identify new customers for you. And we can reach them with search terms that none of us had thought would be applicable.
Lead Generation
Lead Gen is an entire universe, which requires more from you than perhaps most other channels. Whether you have the operational ability to process inbound leads and respond to them immediately (via email nurture path, call center, or online), or if you’d like us to bring these solutions to you, we bring you the entire lead gen spectrum. We are extremely connected to the full spectrum of lead providers - ranging from large scale, broad audience, to hyper niche. And we bring all the tools including data processing, response, CRM, and reporting.
Market and Customer Research
We have a secret weapon. A sentiment analysis platform which crawls, analyzes, and reveals the most current consumer sentiments surrounding a brand or topic. As well as these consumers’ location. So we know what they want, and how to reach them for you.
Ask us for a custom report on your product. There is no other company in the world that has this data, and which reveals such actionable media placement opportunities.
AI Social Sales Agent
Want to reach EVERYONE who’s talking about their needs for your product RIGHT NOW?
Let’s do it.
Using cutting edge AI capabilities and a Smart Marketing Platform, we help your brand reach its audiences immediately, and conversationally engage with them in a highly personalized and impactful way – in real-time.
On average brands reach under 35% of their potential customers.
Research to identify and deeply understand your broad range of prospective customers is time consuming and costly.
We bring you a powerful AI conversation agent which listens to ALL online discussions in real time. When your brand is mentioned, or the context is right, we know. And we’ll respond with a correct, ethical, contextually relevant message which intelligently advocates and promotes your brand. And includes a link to buy.
Your prospective new customers can come directly to your purchase page.
Requires zero resources from you, and simply drives you sales. Our AI learns about your product from your site and all available information online. You receive comprehensive 100% transparent weekly reporting including all conversations on your behalf.
OTT Solutions
Forest has deep relationships with a broad range of direct and agency advertisers from emerging brands to Fortune 500 clients. We offer access to top caliber Tier 1 OTT publishers including broadcast and cable networks, as well as curated streaming aggregators.
Our transparent reporting shows clients their exact delivery in detail - every day.
Client Service is our foundation and ethos. Our dedicated team brings this to every campaign - media planning suggestion, integration, white-list checking, and incorporating real-time performance feedback for ongoing optimization.
Audience Segmenting
Our audience targeting solutions offer a full breadth of demographics, day parting, and geo. Access to multiple segments.
Our 3rd party data partners include
Clients / Testimonials
Forest is proud of our longstanding relationships with a broad range of clients from direct response advertisers to Fortune 500 brands.
About Us
Our team has purchased and managed over $1 Billion
of digital media in the past 20 years.
We’ve ran thousands of campaigns from tiny direct response advertisers to Fortune 100 Brands.
We’ve watched digital channels be born and blossom, dwindle, and stand the test of time - Internet time.
We bring you a collective of channel experts, strategists, and media buying pros seasoned not only in today’s top performing channels, but who also have the experience and context to understand and apply fundamentals of performance and response, calls-to-action and conversion, targeting and lifetime value, and the crux of it all - human motivation and behavior.
Leadership Team
Arthur Meyerovich - Founder
David Goodrich - Head of Brand Development
Stephanie Redlener - Head of Strategy
Rasmus Foyer - Head of Technology Innovation
Patrick Riley - Head of Marketplace
Lena Knysh - Head of Client Services
Arthur Meyerovich
Arthur brings 20 years of Internet entrepreneurship to the team. He has founded / co-founded a media agency, video advertising network, DSP, discussion & deep learning platform, and one of the largest online health publisher groups, with 8 figures of revenue and consecutive years on the Inc 500 list. The most recent company Arthur co-founded, SolidOpinion, was funded by Tribune Publishing and acquired by Ideanomics (NASDAQ: IDEX.) Arthur’s Internet companies have serviced Fortune 500 clients in technology, direct response, branding, and strategy, across the myriad of both traditional and constantly evolving online marketing channels.
Arthur is a Founding Member of the IAB Publisher Alliance, Director Emeritus of PVBLIC Foundation, and serves as an industry expert for the United Nations Media & Social Impact Summit.
Speaking Russian, French, and conversational Spanish, Arthur is an avid traveler, having explored 6 continents and over 90 countries. However, no experience has been as fulfilling as the blessing of his wife and kids.
David Goodrich
David is a highly awarded Digital Marketing Pioneer. Former experiences include both big company and start-up. Head of Digital Advertising & Media for Grey Advertising, OMD, MOXIE, Universal McCann, INITIATIVE, and Ignition Creative. Most recently served as Vice President Product Marketing at CBS and Vice President and Head of Global E-commerce for 20th Century Fox.
In 1999, David defined and set a new bar in global digital marketing a few times, as the primary digital leader for Proctor and Gamble, GlaxoSmithKline and Johnson & Johnson's digital business transformation.
David was responsible for executing 275+ new product launches, for 200+ top fortune 500 brands. Within this responsibility, he executed on the first-ever rich media campaign, first-ever online co-registration campaign, and was hired as first-ever marketing executive for Bluefly.com. In 2005, Goodrich executed first-ever paid advertising campaign on Facebook with J&J, took part in the first-ever online brand effectiveness study with P&G, and oversaw the first-ever econometric model research using online media and search data for GSK.
David's unique vision for digital business transformation was developed early on in his career, translating the role of digital technology, platform architecture, advertising and storytelling for Fortune 100 businesses.
Stephanie Redlener
With a background as a coach, strategic advisor and connector, Stephanie’s areas of expertise include personal and business transformation, talent management, culture and women's leadership. For more than 15 years, she has been at the forefront of the creative industry’s changing landscape and has influenced some of the world’s most innovative companies when it comes to living purposefully, talent and organizational development, recruitment and workplace culture.
Stephanie was a consultant within IBM's Marketing Innovation Group. She was brought on to rethink the talent function and help establish the new organizational direction.
From 2007 to 2013, Stephanie led the Strategic Talent practice for The Talent Business, a global search company for creative businesses. As employee number one in the US, she helped establish the business from the ground up, both in terms of reputation and productivity, working closely with many of the industry’s top strategic minds and creative business leaders.
She spent her formative years in strategic marketing, social impact and traveling the globe, which has shaped the foundation of her work. She is a student of self-development and constantly improving her own skills, bringing mastery and meaning to her work and life so that she can do the same for others.
Rasmus Foyer
Rasmus is a visionary leader in Data Science and AI/ML with over a decade of experience at the intersection of human connection, business and advanced technology. His mission is to guide organizations in harnessing the power of data and AI for strategic decision-making and business growth.
At Forest, Rasmus provides valuable insights to clients by translating complex data-related topics and Amazon strategies. He leverages the world's most comprehensive marketing platform, fusing AI with marketplace variables surrounding consumer purchasing behavior, to generate data-driven strategies that optimize product offerings and Amazon performance.
Patrick Riley
Patrick brings 25+ years of experience in creating end-to-end marketing strategies for campaigns and events using social media, content marketing, blogging, event listings, email marketing, viral videos, collateral design, direct marketing, print material, radio promotions, newspaper ads & more. He has created and ran marketing programs for a wide breadth of clients and partners, from the Dalai Lama to Salesforce and Apple.
Patrick founded a full-service marketing, advertising, and PR agency, including event management. Delivered integrated marketing programs to build brands for B2B clients including Toyota, Whole Foods Market, Kaiser Permanente, Big Brothers Big Sisters, and AAA Insurance.
In addition to being an entrepreneur, Patrick is committed to social impact. Earlier in his career he founded and spent ten years building an educational nonprofit organization in India. Today Mother Miracle Educational Institute operates a primary school, computer institute, & vocational training facility, supporting 800 students. Patrick led all operations, including financial planning, staffing, training, facilities development, marketing and accounting. Cambridge University deployed a team to learn various methodologies which Patrick organically pioneered.
Lena Knysh
Lena is deeply seasoned in the Internet industry - skilled in digital strategy, advertising, marketing strategy, and international sales and client management. She led an international client support team, servicing a portfolio of top brand clients and campaigns from pre-launch to post campaign performance reporting, including strategic planning, execution and follow-up, simultaneously managing over 100 campaigns. In another role, Lena and her team handled all aspects of planning, forecasting, developing, managing, tracking and executing strategic sales opportunities to drive both brand direct, agency-led and programmatic revenue across 23 markets.
Lena also led an International Sales Ops division from the ground-up to ensure alignment with sales and revenue objectives, provide support for 100+ sales reps across the world generating over $20M of revenue. She worked with top brands worldwide such as Toyota, BMW, McDonald's, Coca-Cola, Pepsi, Unilever, P&G, Johnson & Johnson, 3M, Microsoft and more.